Which of the following is NOT a benefit of a reminder and recall system?

A reminder and recall system typically serves to remind patients of upcoming or due healthcare services, such as vaccinations or screenings, which helps improve patient health outcomes. The primary benefits of these systems revolve around enhancing continuity of care, increasing immunization rates, and ensuring compliance with established guidelines, such as those set forth by the Advisory Committee on Immunization Practices (ACIP).

Incentivizing patients to make a primary care appointment is not one of the primary functions or benefits of a reminder and recall system. While a reminder might prompt a patient to think about scheduling an appointment, the core intent of these systems is to ensure that patients receive the necessary follow-up and preventive care, rather than directly incentivizing them to make appointments. Thus, the correct response highlights that this aspect does not align with the primary benefits associated with reminder and recall systems.